RIVER GRAND HOTEL, Hat Yai – A Smart Stay in the City
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Key details
About the Hotel
65 Chontrara Rd.,
Hat Yai,
Thailand,
Songkhla
Accommodation Options
River Grand Hotel offers 100 air-conditioned rooms with refrigerators and LED televisions. Choose from twin rooms with 2 beds, double rooms with 1 bed, or spacious triple rooms with 3 beds. All rooms include private bathrooms with showers, free toiletries, desks, separate sitting areas, and phones. Some bathrooms feature both bath and shower combinations.
Dining & Onsite Restaurant
Hong Thantawan restaurant serves Thai cuisine for lunch, dinner, and brunch. The hotel offers buffet, à la carte, or American breakfast options daily from 7 AM. A coffee shop/café provides light fare and drinks throughout the day. Guests can enjoy their favorite drinks at the bar/lounge.
Hotel Facilities & Services
The hotel provides free WiFi in public areas and a 24-hour front desk with staff speaking English, Malayalam, and Thai. Additional services include dry cleaning/laundry, concierge assistance, and a computer station. Event facilities include meeting rooms for business functions. No pets or service animals are allowed.
Central Hat Yai Location
Located 1 km from Hat Yai city center and 20 km from Hat Yai International Airport. The hotel is within walking distance of Lee Garden Plaza, Odean Shopping Mall, Wat Thawon Wararam (0.5 km), Hat Yai Plaza Trade Centre (0.5 km), Gimyong Market (0.5 km), and Chue Chang Temple (0.5 km). Central Hatyai and Diana Complex Shopping Center are 1 km away. Songkhla Nakarin Hospital is 1.5 miles from the property.
Room Entertainment Features
All rooms feature cable programming on LED televisions for guest entertainment. Air conditioning ensures comfortable temperatures throughout your stay. The hotel offers various recreational opportunities, though specific activities are not detailed in the provided information.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Princess Maha Chakri Sirindhorn Natural History Museum
1.5
mi
Museum
Siam Art Gallery
1.4
mi
Spa Centre
Oliver Thai Traditional Massage
5100 ft
Landmark
Four Face Buddha
1.1
mi
Landmark
Big Bee Farm
1.5
mi
Landmark
Wat Thakhian
1.5
mi
Landmark
Suun Phrayok Thae Phuc Tien
1.9
mi
Landmark
Graden Home
2.0
mi
Church
Our Lady of Lourdes Church
2.2
mi
Landmark
Wat Klong Hae
2.5
mi
Landmark
Shwedagon Pagoda
2.5
mi
Event hall
Phelra Maha Chedi Tripod Trimongkol
2.9
mi
Museum
Magic Eye 3D Museum
2.6
mi
Nearby
Market
Gimyong Market
1100 ft
33 Supasarn Rangsan Road Soi Pracharak
Wat Thawon Wararam
1700 ft
Hat Yai
Clock Tower
700 ft
55 Supasarnrangsan Rd
Chue Chang Temple
1500 ft
Mall
Hat Yai Plaza Trade Centre
1600 ft
Restaurants
Long Oey Restaurant
1000 ft
151 Saeng Sri Road.
Chen Long Boat Noodle
2100 ft
167 Sangchan Rd. Close Leegarden
33 Buffet Restaurant
2100 ft
29 Prachatipat Road On The 33rd
Zabbroi Hat Yai
800 ft
Sang Aretit Road Behind Kimyong Market
Decha Fried Chicken
2200 ft
She-uthit Road Near Srinakhon Hat Yai school
Attention Cafe
2700 ft
195 Thammanoon Vithi Road
Boats Bakery
3000 ft
200/10-1
Ter kitchen
3200 ft
41/2
Thanadsri Hatyai
1900 ft
68 Thammanoonvithee Road
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
7.1
7.1/10 based on 348 reviews
Marc
United States,
January
2025
5.6/10
I had a somewhat mixed experience at this hotel. While the rooms were functional and cozy, they felt a bit old and could use some updates. On the plus side, the staff was friendly and helpful, but one customer service officer really struggled with English. The breakfast options weren't great either, though the Wi-Fi was strong, which was a nice perk.
Rooms
6.0
The room had an old feel with some spiders spotted, and the ceiling fan wasn't working, but the air conditioning did its job well.
Service
5.0
While most staff were friendly, I encountered one officer in the morning shift who couldn't speak English well, which made communication a bit tough.
Location
Dining
5.0
Breakfast served was quite disappointing and didn't meet my expectations.
Facilities
6.0
The Wi-Fi was strong, but overall the facilities felt a bit outdated.
Joe
United Kingdom,
November
2024
6.0/10
The hotel has a very old feel, and while the strong Wi-Fi was a perk, the overall experience was marred by poor customer service and cleanliness issues. The friendly reception staff and cozy room setup were redeeming features, but significant improvements are needed in dining and overall maintenance.
Rooms
5.0
The room felt quite old and had some spiders spotted on the floor and cabinets, which was off-putting. However, the air conditioning worked well, and the refrigerator was functional, albeit it turned my milk into a frozen block!
Service
5.0
I encountered a customer service officer who struggled with basic English, and it was frustrating having to get help from the waiter to communicate. Overall, the service left a lot to be desired.
Location
8.0
The location was convenient with easy access to nearby shops and a tuk-tuk readily available to get around, which I appreciated.
Dining
5.0
Breakfast was not impressive and could use a major revamp. I wish there were more options available.
Facilities
5.0
The facilities are dated and should be updated. The room's ceiling fan was not working well, which contributed to the overall feeling of neglect.
Benjamin
United States,
November
2024
6.6/10
While the hotel has a serene vibe and great air conditioning, the room furnishings are quite old and there were cleanliness issues. The customer service left much to be desired as language barriers made communication a hassle. The breakfast options weren't up to par, but the Wi-Fi was strong and reliable throughout my stay.
Rooms
5.0
The room felt outdated, and I spotted some spiders on the floor. The ceiling fan didn't work, but the air conditioning was a lifesaver.
Service
5.0
I encountered a rude customer service officer who struggled with basic English. I had to rely on a waiter to help translate my inquiries.
Location
8.0
The hotel is conveniently located with easy access to nearby shops and transport, including tuk-tuks.
Dining
5.0
Breakfast was quite lackluster and didn't meet my expectations.
Facilities
7.0
Despite the old appearance, everything in the hotel functions well, and the Wi-Fi was excellent.
John
United States,
October
2024
6.0/10
I found the hotel to be a mix of positives and negatives during my stay. The location is peaceful and offers convenient access to nearby shops, but the rooms showed signs of age and could use improvement. While the staff was generally friendly and accommodating, the customer service experience left something to be desired. Overall, it was a decent experience, but not without its issues.
Rooms
6.0
The rooms were cozy and functional, but the furniture felt old and neglected. Some maintenance could really enhance the comfort.
Service
5.0
The service varied; the female receptionist was friendly, but there was a morning staff member whose poor English skills made communication difficult.
Location
8.0
The hotel's location is quite good, nestled in a serene area with easy access to nearby stores and transport.
Dining
5.0
Breakfast options were underwhelming and didn't meet my expectations, but the restaurant's halal certification is a nice touch for Muslim guests.
Facilities
5.0
Facilities are outdated, with some issues like a non-working ceiling fan and a missing kettle in the room, but the Wi-Fi was strong.
Rose
United States,
September
2024
6.2/10
I had a mixed experience at this hotel. While the tranquility of the place was lovely and the air conditioning worked great, the rooms felt outdated, and I encountered some issues with customer service. Additionally, breakfast could use some improvement. Overall, I enjoyed my stay, but there were definitely areas that need attention.
Rooms
6.0
The room was cozy but felt quite old and had a few cleanliness issues, like little spiders. The ceiling fan didn't work, though the air conditioning was effective.
Service
5.0
Service was hit or miss; I had trouble communicating with one staff member who struggled with English. Overall, the service could be more consistent.
Location
8.0
The hotel is conveniently located near shops and has easy access to transportation. I appreciated the proximity to nearby amenities.
Dining
5.0
Breakfast was not up to par, with limited options and quality.
Facilities
6.0
The hotel had some basic facilities, but they felt outdated. The Wi-Fi was strong, which was a plus.
Oscar
United Kingdom,
August
2024
6.2/10
I had a mixed experience at the hotel. The serenity and cozy atmosphere were a big plus, with friendly staff and functional amenities. However, some aspects like the old furniture and inconsistent breakfast quality were disappointing. Overall, it's a decent choice, especially for Muslim guests due to halal certification, but there's room for improvement.
Rooms
7.0
The rooms were cozy and functional, but some furniture felt quite old, with little spiders spotted around. The air conditioning worked well, and I appreciated the fridge's versatility, though a kettle would have been nice.
Service
6.0
While most staff were friendly and helpful, one customer service officer struggled with English, which led to some communication hiccups.
Location
8.0
The hotel is conveniently located near shops and there are tuk-tuks available to get around, making it easy to explore.
Dining
5.0
The breakfast wasn't great, and there could be more options. I did enjoy the halal certification, which is a plus for Muslim guests.
Facilities
5.0
The hotel's facilities felt a bit outdated, and there was no kettle in the room, which was inconvenient.
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